Resident Reviews

Some concerns and room for improvement. But otherwise, a great place to live. The staff is helpful and usually responsive to maintenance requests, etc.

Jul 17, 2024

A nice and quiet little apartment space. With great amenities and an enjoyable and fun atmosphere. A wonderful place to live and to have a good time for anybody

Jul 16, 2024

everything is as good as it can be! neighbors are great along with our amenities. i also love how fast acting maintenance is. everyone is respectful and the staff is great.

Jul 16, 2024

One of the best building I’ve ever lived in. Amenities are excellent and the employees are always pleasant. Would highly recommend to anyone looking for their new home.

Jul 3, 2024

I love the Shay and couldn’t imagine living anywhere else! It was a God thing how my roomate and I found our apartment! All the workers are so nice, the community is great, and I feel safe here!

Jun 28, 2024

Very safe place to live with a convenient location. Only issue is the high number of breakages (e.g., the elevator) and the traffic and construction outside the building. Overall great building.

Jun 26, 2024

The property is very nice, I think there are opportunities to improve around the edges (e.g., ensuring elevator works consistently and packages are better managed). Net-net a very nice place to live

Jun 26, 2024

Great community and friendly management team. I am enjoying the amenities and the attractions in the surrounding One City area. The living spaces are very well maintained and I look forward to utilizing the conference rooms and coworking spaces.

Jun 26, 2024

living at the Shay has been amazing! the complex is beautiful, the ammentites are incredible and the surrounding neighborhood is exactly what a young person in Nashville is looking for!

Jun 24, 2024

Amenities, location, and our space has been perfect! We stayed at the complex and updated our unit which we love! One thing about our unit has been that we are on the bottom floor and bugs loooove to come in and make our place theirs. That comes with the territory of the bottom floor. Lastly, since we moved into this new unit, we have had to deal with things that are not fixed before we moved in and then constantly having maintenance come help with things that are breaking. Maintenance team has been extremely helpful but I’m ready for the day we don’t have to keep calling them up!

Jun 16, 2024

I have had a great experience living at The Shay so far. I moved in March of this year and have been pleased with the amenities and management.

Jun 12, 2024

I’ve really enjoyed living here, the neighborhood feels very safe and everyone is so nice! The construction has been annoying, but out of control of the Shay! Love living in one city and how much convenience there is here.

Jun 3, 2024

It's a good community. The apartment complex has a great layout amongst an elegant body of water. The pool area has plenty of quality seating.

Jun 1, 2024

I’ve enjoyed living here, hardly had any maintenance issues. The office always responds quickly. Only downside is I’ve lived here for nearly 2 years and there has been constant construction in the area surrounding the shay since the day I moved in

Jun 1, 2024

Everyone has been great so far and the building is very clean! The staff is awesome as well and makes sure things are in order. Would recommend!

Jun 1, 2024

My time here has been great. They keep the place looking lovely and the amenities are second to none. I have met many great people here at The Shay and the many surrounding locations that have so much to offer.

May 30, 2024

Love the friendliness of the staff and the care in making things better. The amenities are amazing and the apartments are beautiful with added bits of storage.

May 24, 2024

We have had an excellent time at the Shay over the past year. When we were looking for a place in Nashville this combined the best of location and amenities. Will miss it.

May 21, 2024

Best costumer service! They are always available and reliable to hear your comments . I absolutely love the amenities! The maintenance team is up to date with everything, no matter the season.

May 15, 2024

To all the staffers you are doing well and improving all details in our community We hope the trash cans could be have a best performance in the future

May 6, 2024

the staff is always friendly and helpful. The amenities and environment are always clean! Location is great and tons of walkable options to get a coffee, lunch, etc.

May 3, 2024

Such a friendly staff and a great place to live. The only things that could be better is more lounge seating around the pool and updated gym equipment.

May 3, 2024

The Shay has great amenities and everyone is very friendly here. Apartment set up is ideal and in a nice location overall. Kept clean and up to date.

Apr 27, 2024

Madison has been fantastic! She has been so helpful with the move in process and has gone above and beyond to take care of all of the little things as well.

Apr 26, 2024

We just moved into the Shay this week and absolutely love it. We have been working with Madison for months now and she has been fantastic! Our unit is beautiful and the community is well maintained.

Apr 17, 2024

Pretty good so far in terms of quality Matrix system for determining lease rate is pretty nonsensical, especially if you don't get a quote it will change daily. Seems as though accounts are off (I got billed the wrong deposit, overpaid by some amount, and had to re sign the lease).

Apr 13, 2024

I am overall relatively satisfied with the resident experience at The Shay Apartments. I haven't attended any resident events, but I like the layout of my floorplan and the maintenance team has been very helpful.

Mar 27, 2024

I’ve been living here for about 5 months and have loved everything about it! The building is maintained perfectly and is always super clean, staff is responsive and diligent, and amenities are always kept so well!

Mar 1, 2024

I have loved my time here. The maintenance staff is so friendly and prompt. The amenities are top notch. I always feel safe when walking about. The only downside is management being changed over and some small tasks being dropped (community events, mail room,etc) but I’m hopeful that will be resolved when things become more stable in the next couple months.

Feb 28, 2024

Love living here! Our neighbors are the best. Love the pool and workout area. Our friends feel very safe when they come visit! Security has improved. I would love if the package issue was resolved quicker.

Feb 13, 2024

As a resident of The Shay for over two and a half years, I have loved living at The Shay SO much that I decided to get a job here a year in to living at this luxurious and beautiful apartment complex! Some noteworthy things to mention are when you first enter the building, you are greeted by the warmth of a live plant wall and natural wood elements that capture your senses. What I loved when I first took a tour was the hospitality of the staff. The amenities are maintained on a daily basis so you feel that you are almost in a hotel lobby! My favorite amenity to enjoy to the full is the infinity style pool. You can catch optimal amounts of sunshine to get your vitamin D boost throughout the summer! The gym is also a huge two story gym w/ floor to ceiling windows that will get you to cancel your gym membership in a heartbeat! I have lived in both 1 & 2 bedrooms here and I have nothing but raving reviews for both floor plans. The Shay oozes the essence of Nash and will capture your heart!

Feb 8, 2024

The experience at the Shea has been a seamless transition to life in a new city. We feel that the amenities have been very resourceful, and a great addition to our daily life, as well as being situated slightly from the city in a convenient manner.

Feb 3, 2024

everything has been wonderful since moving into the shay! my only downfall is the package situation which is being taken care of as quick as management can which is nice! i love the neighborhood, maintenance is great and everyone is so nice and friendly!

Jan 31, 2024

The Shay is exactly where I want to live. I feel like I'm in the heart of the city. The amenities are fantastic here and the staff is amazing.

Jan 30, 2024

This is one of the best apartments I’ve ever lived in. The amenities are beautiful & I’m often told that the front office resembles a luxury hotel. The gym is extremely functional and I cannot wait to access the pool for the first time this summer!

Jan 30, 2024

The community is such a vibe so far, I have loved every part of my journey so far. I feel so safe and secure in the building. I love the security of the garage, as well as, the button to get in through all the doors across the building.

Jan 26, 2024

I have thoroughly enjoyed living at the Shay! I feel very safe with all of the surrounding businesses. The building stays clean and all of the neighbors have been great!

Dec 26, 2023

The staff is amazing and the building is kept as clean as possible. It would be nice to have something help with the hallway and trash smell to make it smell better like you have in the lobby!!

Dec 26, 2023

Absolutely love the staffs, the architecture of the building complex, safety. I wake up everyday and super excited to use the gym and and ready to go to work. Hopefully Summer time is coming so that I can swim in the swimming pool.

Dec 20, 2023

We’re about to move and overall the experience has been very good. There are always areas of opportunities but nothing too crazy! This apartment building has good people who care as both residents and employees

Dec 14, 2023

Clean & convenient location. Staff responds promptly to all request. Only downside is how fast people drive around the parking deck and how many times I have to place key fob to pad for it to work. Other than that, everything is perfect.

Dec 14, 2023

The apartment community has plenty of amenities for my dog and myself. The staff is very kind and approachable. I have felt that the community is secure and I have enjoyed living here so far!

Nov 15, 2023

I love the shay! Everyone is helpful and friendly. Things also get resolved very quickly. I feel safe and enjoy the environment the shay has created.

Nov 2, 2023

Minus a few hiccups in management, living Here has been great and property is very well kept. I had a problem in my apartment and they came and fixed it the next day.

Nov 1, 2023

The Shay offers a friendly, energetic atmosphere while still maintaining privacy within the complex. Hopefully, the security concerns have been addressed and no further issues occur.

Oct 16, 2023

It has been awesome living here for the past 3 months as my boyfriend and I are from out of state. Any time we have needed something fixed maintenance is here within 24 hours which is great. Everyone is very friendly and the amenities are amazing.

Sep 30, 2023

From my first tour to my move-in, I have felt so incredibly at peace and at home here. Every employee has been so kind and prepared to answer any question and has made the process as seamless as possible.

Sep 26, 2023

Construction noise is really bad, that’s the only negative. Everyone is super nice and very helpful. The price isn’t too unreasonable either.

Sep 25, 2023

I’ve met a few of my neighbors and they are nothing but nice and welcoming!! Everybody’s dogs are so cute and friendly! The package system besides Fetch could use some work. I know that’s something being fixed!

Sep 13, 2023

So far it’s been a wonderful experience & I appreciate Allie & Erin for everything they e done to make my move in as smooth as possible! The amenities are really nice, and the overall aesthetic of the common areas are thoughtfully arranged.

Aug 29, 2023

I love The Shay! The Community, the Staff so helpful!!! the Amenities, The Neighborhood. is a great Apartment Complex! The Shay was Definitely our best Option to live here on Nashville TN.

Aug 28, 2023

Nice community and an amazing Staff. Amazing amenities and excelent place for living. Is a good neighborhood and the people are very friendly

Aug 24, 2023

Everything about The Shay is what is advertised. After looking at apartments throughout Nashville, The Shay was definitely the best option given how well taken care of its facilities are. It's not your average cookie-cutter apartment, it is unique and has the best sense of community of any other apartment I've lived in. Additionally, it is super dog-friendly.

Aug 14, 2023

The Shay is a great apartment complex. The staff is so helpful, the amenities are amazing and the apartment itself is perfect. Can't wait to spend my next year at The Shay.

Aug 10, 2023

It has been wonderful! The staff is so nice and helpful. The facilities are so clean and provide great activities with swimming, the gym, or even walking around onecity. Overall the Shay is the best place I’ve ever lived!

Aug 4, 2023

Everyone who is on staff is so friendly and quick to fix problems if any! The amenities are so nice and always clean! A very walkable area as well and always feel safe!

Jul 8, 2023

Well maintained, clean and wonderful staff. I love the trash valet and the package service. The gym has everything you could need. I take advantage of the community workspace.

Jul 2, 2023

Fantastic & easy move in process. Leasing office was above & beyond. Easy to navigate and units well utilize space. Overall beautiful community too.

Jul 1, 2023

The stay has been generally pleasant, but it’s too expensive for what it is. Not the ideal place to work from home as I expected. There’s been a few power outages, fire alarms and a lot of barking dogs.

Jun 26, 2023

just moved in a few days ago and everything has been going good so far! i am looking for way to meet people and can’t wait to explore town! i think as i get more familiar with the building my experience will be even better

Jun 22, 2023

Awesome ability to check in and feel very welcome. The pool area is great and move-in was very easy. Being able to get anywhere in Nashville is a breeze and this area feels like a community of tightknit people.

Jun 10, 2023

Great experience with the move in team, everything was super smooth and they were extremely friendly. Since then, everything has been just as great. Everyone is super nice and areas are clean.

Jun 5, 2023

Great place to live, very pet friendly, and love all the amenities. Only area of improvement is trash/recycling pick up. The trash valet is always timely but they don't often drop the recycling bags (if that happens you have to go to the front office and travel down the hall every time) and trash can pile at the ends of each floor when people move out (also understandable and out of the way but can be an eye sore). Overall staff is amazing and extremely helpful and we have enjoyed living here.

Jun 4, 2023

Have loved our unit, the amenities, and level of service so far. Perfect location in West Nashville and the entire place is built with very high quality for the rate we pay.

Jun 1, 2023

Love the apt and building; just a few maintenance requests to fulfill and then will be set! Thanks to Audrey for getting me all set up with my lease and new home.

May 31, 2023

Love it here! Only small complaint is still package delivery. Fetch was a good attempt but too often they move my delivery day to the next day and sometimes they just leave my package in the lobby like UPS would do.

May 31, 2023

I’ve enjoyed living here for about 2 years. The staff is generally very friendly and helpful. The complex it maintained well however the carpet in the hallways is often dirty/stained. They do a great job cleaning it when they do, I just wish it was more often.

May 29, 2023

I have lived at The Shay for a week and have had an excellent experience so far. The amenities are excellent, the staff is great, and the security is very up to date.

May 23, 2023

The area feels safe and inviting. The staff has been nothing but kind and patient with me and my partner as we move in and settle into the new apartment. The amenities are fantastic and can’t wait to invite friends over to lay out and swim!

May 17, 2023

Living here is like living in a resort. We have a pool side view and all summer long it's a great atmosphere of people, music and fun. Everything dies down before 10 pm, then we all relax and enjoy our night. The fact that you can walk out front to your own pound means you can be in nature in less than 5 minutes to decompress and step away from the stresses of life. Truly is the best place to live.

May 11, 2023

It’s been great living here! It’s nice and clean and I love having the dog park right behind me. The girls at the front desk were always so helpful as well.

Apr 30, 2023

I love my home at the Shay! I feel so safe in my home and walking the grounds. The amenities are luxurious and the people are friendly. I wish more events were held for residents. Besides that I love living here.

Apr 28, 2023

It’s been a pleasure living here! It is quiet, everyone is really sweet and it’s close to everything! No complaints at all regarding living here :)

Apr 20, 2023

Apartment is absolutely amazing! The staff is always so friendly and very accommodating with any questions or issues. Maintenance is always so timely with requests and always does an amazing job. I love how there is always resident events. It’s always a great way to meet people in the complex.

Apr 15, 2023

Everything is so great here and the staff and my neighbors I've met have all been so kind! Can't wait for warmer days to be able to go out to the amazing pool!

Apr 6, 2023

I've had a great experience living here. I'm sad to say that I'm moving out today, but if I move back to Nashville I'd live here again! The people are nice, the amenities are great, and the location is convenient for students.

Apr 4, 2023

The staff is kind and responsive. I enjoy the building location - especially the close proximity to parks and things to do. The Shay is an enjoyable place to live.

Apr 3, 2023

I never want to leave! I’ve loved living in the shay so much. My apartment feels like home, I love the neighborhood, I love the resident events and I love the gym! I work from home and I still never want to leave my apartment.

Mar 1, 2023

The staff is always friendly. Amenities are always clean and in good shape. My favorite thing about the location and environment of the shay is the safe and well lit walking paths. Very dog friendly as well.

Feb 27, 2023

I love the amenities, the cleanliness of the entire facility, the friendly staff, and the people I've met, My entire experience has been extremely positive.

Feb 15, 2023

The Shay is a gorgeous complex with very updated apartments. There are great amenities as well. I have had no issues with maintenance or the staff. Everything has been exceptional!

Feb 2, 2023

My boyfriend and I really enjoy living at the Shay. We love our apartment layout and the community here is great. The amenities, such as the gym, mailing and trash services, are a huge plus as well.

Feb 1, 2023

I do love living here however my only complaint is the noise level with all the nearby construction. I also wish the dog wash was updated as there’s no wall to keep the dog from running away and the dryer doesn’t work

Jan 31, 2023

I’ve enjoyed living here! Amenities are great, and the building is nice! I not so long ago got locked out of my apartment late at night and Davis came to the rescue within minutes, which was a life saver. If I had complaints, the carpets along the 5th floor leading to the trash shoot by the garage are in critical condition. And an upgrade to the gym equipment would be greatly appreciated

Jan 30, 2023

Just moved here this month. Everyone is so friendly and sweet. The staff here goes above and beyond to make your move easier for you! Maintenance is also always swift to fix any problems you may have!

Jan 26, 2023

The Shay is an incredible place and I say that as someone who has lived in multiple apartments and owned a home. It’s stress free living and is basically like living in a nice hotel. Very dog friendly too.

Jan 26, 2023

Absolutely love it here! The management is amazing and so responsive and helpful! Thad building is very well kept and my apartment is beautiful.

Jan 15, 2023

I have loved living here so far. It’s so quiet! I love it, no complaints about neighbors or amenities and it should be that way! And the walking paths around the building make for a good reason to get outside!

Jan 13, 2023

It’s been great living here! It’s a very clean and quiet facility and very easy to navigate and get around. Everyone is so friendly and helpful

Jan 12, 2023

Friendly staff, nice building, good gym, walkable to city place community, free coffee and tea. The only negatives are the noises when the train goes by and being able to hear neighbors footsteps above, but after all it is an apartment so these are expected

Jan 1, 2023

Great apartment building. Friendly staff. Dog friendly. Secure and well maintained. Happy to live here. Neighbors all very sound too! Very few complaints.

Jan 1, 2023

I’ve loved living here the last 6 months! And the property is gorgeous and well maintained. There’s a lot of construction going on around it but that’s Nashville

Dec 29, 2022

When I first saw the Shay I thought it was a hotel, then I thought there is no way I can live here, but I went inside. The staff was so welcoming, the smell of the lobby was like a vacation and now I live here and I love it. Fun community all the time, weekend pool parties until 10 pm and then quiet all through the night. Great DJ music near the pool if you want that, or quiet peaceful workrooms with Zoom TV hook ups. You will die when you see the gym, 2 floors! They have thought of everything here, very accommodating to the new work from home atmosphere.

Nov 13, 2022

Love the shay! My favorite part is the walkable campus of one city and how clean they keep it. The shay staff is always friendly and personable as well.

Nov 3, 2022

We have loved our time at The Shay. There is not a better apartment complex in Nashville! The community is dog friendly, has plenty of amenities, and is situated one OneCity campus, where’s there’s different options to East and drink!

Oct 30, 2022

I have had the best experience living at The Shay! The amenities and living spaces are great and I really enjoy how spacious the building is. One City is such a great and growing area and I am so happy I found it!

Oct 27, 2022

I have been here for 2 years now and unfortunately I do have to leave but this place is phenomenal, besides a few things here and there, this place has been enjoyable to live at. Please consider moving here when choosing a destination to live at.

Oct 20, 2022

Great apartment with helpful staff! Our dog really loves the walking trails! We have lived here for two years and will miss it greatly once we leave!

Oct 16, 2022

Move-in was smooth! Been great so far! Wish there was a more comprehensive gym that has potentially a squat rack or bench press. But, overall highly recommend!

Oct 3, 2022

This complex has great amenities especially the pool and gym. The management is also extremely helpful with answering all questions and concerns.

Sep 29, 2022

I’ve enjoyed everything thus far! Moving in was simple. My only suggestion would be to have the front desk attendant or someone else give a tour for residents who have never been there for their first move in. As well as give a packet of information on common community items.

Aug 31, 2022

I love living at The Shay! The management team is attentive and makes sure the community is top notch. It’s nice to have the surrounding restaurants in walking distance as well.

Aug 20, 2022

Great place to live! Really like the location, the staff, and the amenities. Great pool area, although the grills need some maintenance. The Shay is a great place to live!

Aug 18, 2022

I have loved my experience at the Shay so far! Location is great, amenities & neighbors are even greater. :) Having a dog park for my pup is a plus too!

Aug 15, 2022

Amazing! I am so grateful I made the move. I have loved the residents, dog park and staff accommodations. I love how they are prompt in responding to all work orders and emails.

Aug 4, 2022

Love the community, walking paths, dog friendly, environment. Everything is taken care of and clear. The staff is also friendly and helpful!

Jul 26, 2022

I love this place and have rented 3 different apartments from here. My only complaint is that the pool can get very rowdy which is rough when you have a pool-facing unit. I am also experiencing ongoing issues with the keypad on my door going dead for no reason, thus locking me out. So far this has happened 3x (twice after hours meaning I had to wait 45 min for the on-call maintenance person to come save me). I'm still waiting to hear back from management about helping me fix this issue one and for all.

Jul 23, 2022

Very kind leasing and maintenance staff. Appreciate them taking the time to provide individualized responses to the needs of each resident. Makes the place feel like home!

Jul 21, 2022

Audrey-Lynn, Davis and Lindsay have been an immense help in getting us moved in and acquainted with the Shay! They are awesome and have made the move in very easy

Jul 17, 2022

love it so much its a great atmosphere fab staff dog friendly most great bike room I love everything about the shay it is very nice and great

Jul 12, 2022

Improvements have been made! Construction is almost done nearby! Can’t wait for this place to be what it’s meant to be! Extremely dog friendly, concerts nearby and sometimes there’s events within walking distance of this luxury apartment!

Jul 11, 2022

Living at The Shay is wonderful. The complex is very quiet, even with the train going next to it. Management is very responsive and always on point. Additionally, this is a VERY pet friendly residence. I believe at least 80% of the residents have pets, and most are pretty responsible. There is a pound and green walk next to the building that is great. It is also fairly close to downtown and Sylvan Park. The garage is gated which is a plus, but sometimes its hard to find a spot if you live from the 4th floor down. One thing that I love is how responsive management is if someone is parking on an electric vehicle spot without having an electric car or the car has been charging for the past 24hrs. My only complaint is really the structure. You can hear the upstairs neighbour stomping on the floor like they are using concrete shoes.

Jul 6, 2022

just moved in to a 1 bedroom 1 bathroom. This is my first apartment and I love the community and the amenities. My apartment is so spacious and perfect for me and my dog. I am so glad I chose to live in this area and in such a friendly environment. The management is so responsive and courteous. Very happy (:

Jun 17, 2022

Easy to move in and lots of convenience living in this part of town. We love the amenities! The common areas are well kept and the services like “fetch” make life even easier at The Shay.

Jun 14, 2022

I love all the amenities this apartment complex has to offer! I also really appreciate the management. They are all super helpful and responsive.

Jun 14, 2022

I love it here, no complaints at all. It’s very clean, quiet and never too loud like other apartment complexes. The community events are really cool and fun to take a part in!

Jun 13, 2022

The apartment is a great place to live! The pool is great for hot summer days, it’s close proximity to sand volleyball, and walking distance to centennial park

May 26, 2022

I've loved living here, resigned my lease a little over a month ago. It's not too far from campus, and the surrounding area is great. So are all the amenities and nice residents. 10/10 recommend.

May 6, 2022

Living here makes you feel like you're on vacation all the time, the pool, the gym, the lobby, and the people makes me just really enjoy where I live. I want to come home and I want to work from home.

May 3, 2022

Love living at The Shay! Management is attentive, and the amenities are great. The location is wonderful, with easy access to great restaurants.

Apr 29, 2022

The Shay is amazing!! I love living here. It is clean and well kept. They always have fun events going on for the residents. Best apartments in the west end!

Apr 28, 2022

The community here is amazing, staff is amazing, residents are very nice and outgoing. Wouldn’t want to live anywhere else!! There are great views from the outside of the building. Everything is kept up amazing well by maintenance and by the one city staff!

Apr 28, 2022

The management team has been nothing short of fantastic, Mandy is super responsive and part of the reason, we extended our stay at the Shay, fantastic property right by my former stomping grounds during my Vanderbilt days.

Apr 19, 2022

The Shay has been the best! Quick to respond, helpful, hospitable, and even left us robes, wine glasses, and a card upon move in. A fantastic and fun location, and best of all no extra hidden fees like $150+ for parking like every other apartment. The amenities are incredible, the units are great sizes, and its walkable to so many things. We love it here!

Apr 13, 2022

We have just moved in the past few days, but everyone we have met has been so kind and welcoming. The amenities we have gotten to use so far are great (especially the dog park)! We are really looking forward to living here

Apr 3, 2022

I’ve enjoyed living in the Shay the last two years! All of our problems, if any, have always been addressed and fixed by a prompt staff. Only complaint is the noise from construction and the mess from parties

Feb 28, 2022

Great location. I love being so close to some of Nashville’s best spots. I also enjoy the great variety of machines at the gym and during the summer the pool!

Feb 14, 2022

Amenities are awesome. Best place to live in nashville. Cons are there are construction noises it’s pretty terrible. My view my balcony was good until construction work started. Security can be improved.

Feb 14, 2022

Overall, I really love living at The Shay, but there’s a few issues I’ve been experiencing this year compared to last year. Here are a list of pros and cons: Pros: love amenities, love the new features in my apartment unit, love the modern vibe of the entire building, love the location being close to downtown. Cons: the carpets in the hallway NEED to be cleaned. Stains are all over on the 5th floor & smell from dog urine and garbage spills. I really wish these would be cleaned monthly as that’s what I was told the policy was when I signed my lease. It’s embarrassing inviting friends over & the carpets are such an eye sore. Also, the construction across from my apartment for the new Haven off of Charlotte is SO annoying. Since I work from home I’m having to hear them drill rock all day. Also, they start right at 7AM every morning so it wakes me up everyday. Really wish they had a noise limit being so close to our building.

Jan 27, 2022

Just moved in and have had a great experience so far!! I’m looking forward to more great times here at The Shay - esp. the pool in the summer. ;)

Jan 26, 2022

We have loved living here at the Shay! We have recently been impressed by the attention paid to safety following recent events and overall have been very satisfied. The unity, staff, safety, and property are all great. We are looking forward to more community events.

Jan 3, 2022

Overall it’s a good experience. Sometimes the person or people above me are quite loud. You can’t rebuild the building and put concrete in the floor. Also, it would be nice if the pool was heated and all of the gym equipment worked.

Dec 19, 2021

Improvements have been made! Keep them coming! Besides the construction , and a few immature residents that leave trash in common areas, love it here!

Dec 2, 2021

I haven’t had any problems so far. The staff is very nice and welcoming. It’s also a Very hidden complex which is nice with traffic in the mornings around the area!

Nov 29, 2021

The Shay has been great at responding to all our concerns and needs. Management is friendly and engaging. We both throughly enjoy living here!

Nov 16, 2021

Really love The Shay, the amenities and location. Would give 5 stars if I didn't hear upstairs neighbors o he train so often. Maintenance staff is great as well as the front office!

Nov 9, 2021

By far the best apartment complex in Nashville if you have a dog! Huge dog park, indoor dog park, walking paths and an amazing community to be around! :)

Nov 2, 2021

I really love how nice and clean the building is. The people are very friendly. The office used to be extremely friendly. They're still nice, but it's hard to be relatable when there's so much turnover that you hardly recognize people.

Oct 25, 2021

It’s been super awesome! I like living here, and meeting friends in the dog park. That’s very the best feature at the shay. Love the dogs…more than the residents, but they’re fine too

Oct 17, 2021

I really like the Shay. I really don’t like how it isn’t safe anymore. After the countless car break ins and the gunpoint incident, something needs to be done about safety. Other than that, it’s a great place to be!

Oct 14, 2021

I really enjoy living at The Shay! The amenities are so nice and while it’s a large complex with a lot of residents, when I’m home and in my apartment it’s very quiet and private. My dog enjoys the walks with a great scenery and trail around the pond!

Oct 14, 2021

I've had a blast living here. Very peaceful and quiet at night. Enjoy getting to know my fellow tenants. Continue to enjoy the many incredible amenities.

Oct 1, 2021

Location and staff are quite awesome and are always willing to entertain a conversation. I'm glad I was able to find this place in Nashville.

Sep 23, 2021

Honestly, the Shay is just shy of perfect for us as every aspect, from the property itself, to the amenities, the staff, location, and safety are just awesome. We have had a long standing issue with our upstairs neighbors being noisy two days a week at the same time of day and although we have reached out to the Shay twice, it did not alleviate the issue. Without the noise issue, I would give the Shay 5 stars for sure!

Sep 23, 2021

Love it so far - unfortunate about the fobs, but there's nothing y'all can do! Other than that, it's been perfect. Shoutout to Maintenance also, they are always so on top of things!

Sep 15, 2021

It has been a great experience overall. The staff is great, the maintenance is great. The amenities are great. I enjoy the people who live in the Shay too.

Sep 8, 2021

Great location and have always really enjoyed the friendly maintenance staff. They are always hard at work but still have time to say hello.

Sep 7, 2021

Great community and amenities!! Staff is very friendly too! One city has a lot to offer from restaurants to coffee shops and volleyball courts and is still expanding!

Sep 7, 2021

I love living at the Four Shay-sons! Beautiful property, conveniently located near Centennial Park and everything you would want to do. Great washer and dryer. Love the high ceilings and cicadian lighting. The gym is unbelievable.

Sep 7, 2021

Need better cell service and staff should always follow up. There have been a few times where I have called and/or emailed, and the staff have not responded. Location and price are great!

Sep 1, 2021

Mandy is on top of it. Great communication to residents and keeping it classy here. Live the events and safety of the building itself. Keep it up

Aug 26, 2021

I been living at The Shay for over 2 weeks now and I am so happy to be apart of this community. The apartment amenities, such as the gym, pool, and sitting areas, are so nice and well-maintained. I really enjoy my new apartment. It’s very spacious and I like all the modern appliances. The neighbor is great and the location is close to many good restaurants. I really enjoy living here so far!

Aug 26, 2021

Living at the Shay has been a great experience! Highly recommend. I have lived here for the past 2 years and the new management is exceptional. They are a luxury apt in the truest sense.

Jul 12, 2021

We really enjoy the Shay! The only downfall at the moment is the construction and parking garage. I wish there were mirrors on every floor. Other than that, we love it here!

Jul 9, 2021

I've loved living here. All of the amenities and the surrounding neighborhood have made my months here and my dog's as well a great time. I think this is definitely one of the best buildings in Nashville, and I hope the friends I've referred will find it just as great as I have.

Jul 1, 2021

Overall our time at the Shay has been great! Loved the amenities and the location. Unit was a good size for our needs and the staff were friendly. Management doesn’t always seem to be able to get stuff done that needs to be done, yet I’m not sure if that’s a them problem or a corporate problem. If we were staying in Nashville next year, we would most likely renew our lease.

Jun 28, 2021

Things are still awesome here! Maintenance crew deserves a raise! Wish there was less construction surrounding the area of the Shay, can be a little imfuriating at times.

Jun 24, 2021

I've been living here since March, and I have had an amazing experience so far. The location is perfect and the other people living here are super friendly.

Jun 11, 2021

The shay is a great, clean, safe place to live and located at great distance from downtown. I love living here! I’m excited for the new community events and meeting more people within the shay community.

May 18, 2021

Nice Neighborhood, good location. Maintenance staff is good and attend to issues on time. Apartment amenities are great. Definitely recommended.

May 18, 2021

I love it here! Would definitely recommend to anyone moving to Nashville as it’s a great way to break into a new community! Walking distance to parks and bars!

May 18, 2021

They have been working really hard to improve, Mandy has been doing a really great job! Mandy has been working to improve security as well as the parking situation to make the community the best she can. I appreciate her hard work.

May 12, 2021

I have had the best experience here. It is hard to believe I have been here almost 2 years, but can’t imagine a better apartment & community!

May 7, 2021

I have been loving it here so far! The management team is super nice, everything is kept super clean, and the convenience of moving in was amazing. I’m so excited to be living here!

May 2, 2021

Signing the lease and move in went very smoothly. We are very impressed with what the property has to offer! City One has a great community feeling!

May 2, 2021

Great staff ! They have been very helpful in our move . I would recommend the Shay to anyone. The place is kept in great shape from the landscaping to inside of the place .

May 1, 2021

The shay has exceeded our expectations. Beautiful property, friend staff and neighbors and it appears the staff at least knows who we are. The building is very secure we feel safe here.

Apr 29, 2021

This place is so comfortable!! It feels like a resort! I feel safe and love app the amenities! The grounds are beautiful! Everyone is so friendly!! Love my new home

Apr 21, 2021

Love living here wouldn’t live anywhere else in Nashville People are so friendly and the apartment community is so pretty and nice. I think the shay is a 10/ out of 10

Mar 31, 2021

We just moved in, but everyone that has seen the place can’t believe how luxurious and how many amenities The Shay has. We’ve had excellent interactions with our leasing agent Josh.

Mar 30, 2021

Love living here and things are continuously improved. Since my last review I noticed improvements specifically around security. The management does a great job and maintenance turnaround times have been great so far. Only comment for improvement I would have: after my last review we were promised some new gym equipment (suggestion: barbells are essential and not existent at this point), which I do not believe has been followed-up on yet. Apologies if I missed anything. Other than that, I can highly recommend The Shay and love living here.

Mar 19, 2021

Lived here for a little over a year and so far have had no major issues. Building is always very clean and well kept. No loud neighbors. Plenty of parking and in a good location just outside the city.

Mar 16, 2021

Great place to live at! Staff is fantastic, maintenance is always there to clean unnecessary messes! Only con is the thin celings causes you to hear everything upstairs neighbors do!

Mar 16, 2021

Overall I’m loving my time here. I really think this is one of if not the best building in the city. Amazing design and layout. Very friendly environment. Great location.

Mar 14, 2021

I just moved here from another apartment downtown and my mental health has skyrocketed. The community is great, the amenities are spectacular, and I finally have my own place (had a roommate previously). I can't wait to see what the future holds!

Mar 1, 2021

Moving in today, but up to this point, it has been great working with the staff. They have been very communicative, friendly, and accommodating. Can't wait to meet them and be apart of the Shay community

Feb 26, 2021

This is a perfect apartment and area for a fur parent! You’re in the city without the feel of a busy city! My boyfriend and I love living here!

Feb 25, 2021

Wonderful apartment to live in. Great amenities and living space. Safe and reliable and good customer service. Highly recommend to others to live here.

Feb 25, 2021

Great staff, great location, great place to live! we have lived here for 3 years now and have enjoyed every bit of it. From the pool, the gym, the friendly and helpful staff, and location, I love it all!

Feb 18, 2021

I have lived here for almost three years now and can not imagine living anywhere else in Nashville! The staff is friendly and helpful and the amenities are wonderful. I have two dogs and we play at the park every single day—it’s so nice having the park so close and a dog wash center inside the building!

Feb 18, 2021

The people here are super chill. Every time I go to the BBQ to cook, people are almost always more than happy to say hello. The gym is good too. I LOVE that it's open 24/7. Also, they keep it vey clean and neat.

Feb 11, 2021

The shay is the best of best! We absolutely love living here. In addition to all the amenities, the apartments are spacious modern and high quality! Would absolutely recommend this community to a friend.

Feb 10, 2021

I love living at the Shay. It’s my second year and it’s perfect for me. The staff is so helpful, maintenance is great and the place is so safe and well kept.

Feb 10, 2021

The Shay has beautiful amenities from the pool to the gym to the office space. Location is prime and close to everything. Staff is super friendly and willing to help.

Feb 10, 2021

I have lived at The Shay for a month now and I still tell my sister everyday “I just love living here.” It has been a wonderful experience so far, and I can’t imagine living anywhere else!

Jan 28, 2021

I love living at The Shay. The people are great, the community is wonderful, so much room to run my dog and walk outside safely! The pet spa is great to wash off my dog after a good play.

Jan 27, 2021

The Shay offers a convenient location, upscale amenities, a perfect community feel, and so much more! I love being a resident of the property and look forward to being here a while.

Jan 27, 2021

I really enjoy living at The Shay. I love my apartment and the team that makes this community safe and up to date! They are always prompt to help when necessary and the beautiful scenery surrounding The Shay is very relaxing.

Jan 13, 2021

We love the Shay so much that I can’t imagine we’ll love anywhere else until we buy a house. All the residents and staff are very friendly. The grounds and facilities are kept immaculately clean. The campus feels secluded while being very close to everything you could need.

Jan 13, 2021

The Shay is clean, beautiful, and absolutely everyone is friendly! I wouldn’t live in any other apartment in Nashville! I love the amenities and all the friends we have made here!

Dec 30, 2020

The staff have been amazing here. I can always count on them to be cordial and efficient on requests. The do work hard to keep everything presentable.

Dec 18, 2020

This was the easiest community to move into! From the friendly neighbors to the helpful and available staff, the move in and living situation was perfect!

Dec 17, 2020

Love it. Great apartment complex with a very nice community. Always clean and friendly staff! The apartments are nice and so are the amenities. Wish they had a bigger variety of amenities though and would add some stuff to the gym. But that’s criticism on a high standard.

Dec 9, 2020

It’s been great here so far. I’m always able to get my maintance issues fixed by the next morning after putting in the request. Staff is super friendly. Great atmosphere.

Dec 9, 2020

I love the Shay and it’s friendly staff. The building is so unique but also feels like home. This will definitely be a place I will call home for the next few years

Dec 9, 2020

Great experience, friendly staff, and love the views. You will not be upset living here. They've done very well with the Covid protocols and clean and wipe down everything to ensure your safety.

Dec 9, 2020

I love the Shay! It has made our time in Nashville so great, we love bringing company over! The amenities within the complex are amazing, and we absolutely love the staff.

Dec 8, 2020

The community spaces are beyond amazing... everything actually works. The complex is very safe... for the most part it’s also very quiet which is a BIG plus. The maintenance staff is very receptive of issues and completing tasks. The one down side is guest parking. For so many units the guest parking fills up fast in the evening hours... other than that... it’s been a great experience thus far.

Dec 6, 2020

Its fun. I love the stay here. The facilities and amenities are amazing. The staffs are super cool and friendly. I got my best experience here. Thumbs up !!!

Nov 20, 2020

I love living here! The Shay staff is super friendly + the grounds are gorgeous. I love being able to walk to the park and so many other restaurants close by.

Nov 20, 2020

I love The Shay! My favorite part is that The Shay is in the city, yet tucked away and feels like an oasis. The pond and walkways make it feel as if you are in a park! It's a health conscious community full of sexy people and full of business savvy young professionals. When I walked through the doors at The Shay, I knew it was home.

Nov 19, 2020

Everything has been great! The customer service and the amenities are fantastic. I’ve only ever had one problem with the noise from the apartment upstairs at weird times. It sounds like someone is always moving their furniture, but I’m not sure what it is.

Nov 18, 2020

We've loved living at The Shay! The building is always clean and the amenities are well-looked after. Our only complaint is that we were told all apartments that were previously homes to pets would have the carpet replaced—we moved into a bedroom with 6-7 pet stains in it:-( The carpet seems to have been cleaned because there is no smell, but it's definitely not the prettiest sight. Luckily our furniture helps to cover things up.

Nov 15, 2020

I have enjoyed living at The Shay for almost two years. Naturally, the last 9 months have been difficult for us all, but appreciate the staff taking care of and reopening the amenities when appropriate. The maintenance staff is outstanding, and so are the folks with Trash Faries. The noise level from the residents above me leaves quite a bit to be desired, so please, be considerate of your neighbors.

Nov 12, 2020

I am so thankful to live in a place with wonderful amenities and great, compassionate service. My one suggestion would be to focus on a way to keep the hallways clean and trash chutes clear!

Nov 12, 2020

The community is beautiful, well located and not too loud. I think the cleanliness of the hallways could be improved.I think some of the residents must let their pets relieve themselves in the hall. I also had my door mat stolen from my door which was not appreciated. I did appreciate the efforts of the staff to stay protected during the pandemic. I was encouraged by the availability of wipes a d seeing staff members wear masks.

Nov 10, 2020

We love living here at the Shay! It is the perfect community for indoor outdoor living, with tons of green space for your fur babies and a huge zero edge salt water pool, what more could you ask for? Not to mention the expansive multilevel gym and other common spaces, like a library, studios and conference rooms.

Nov 3, 2020

I have love living here. Wish there was better sound barrier between rooms and in the ceiling/floors but overalll have loved my experience here!!

Nov 2, 2020

We are in our third year of living at The Shay and overall we love it! While it is a pricier option than where we were previously living, the amenities and luxury more than make up for it. The fitness studio is two stories with everything needed to break a sweat and the pool is steps away to cool off afterward.

Nov 1, 2020