Resident Reviews

Overall, I really love living at The Shay, but there’s a few issues I’ve been experiencing this year compared to last year. Here are a list of pros and cons: Pros: love amenities, love the new features in my apartment unit, love the modern vibe of the entire building, love the location being close to downtown. Cons: the carpets in the hallway NEED to be cleaned. Stains are all over on the 5th floor & smell from dog urine and garbage spills. I really wish these would be cleaned monthly as that’s what I was told the policy was when I signed my lease. It’s embarrassing inviting friends over & the carpets are such an eye sore. Also, the construction across from my apartment for the new Haven off of Charlotte is SO annoying. Since I work from home I’m having to hear them drill rock all day. Also, they start right at 7AM every morning so it wakes me up everyday. Really wish they had a noise limit being so close to our building.


Just moved in and have had a great experience so far!! I’m looking forward to more great times here at The Shay - esp. the pool in the summer. ;)


We have loved living here at the Shay! We have recently been impressed by the attention paid to safety following recent events and overall have been very satisfied. The unity, staff, safety, and property are all great. We are looking forward to more community events.


Overall it’s a good experience. Sometimes the person or people above me are quite loud. You can’t rebuild the building and put concrete in the floor. Also, it would be nice if the pool was heated and all of the gym equipment worked.


Improvements have been made! Keep them coming! Besides the construction , and a few immature residents that leave trash in common areas, love it here!


I haven’t had any problems so far. The staff is very nice and welcoming. It’s also a Very hidden complex which is nice with traffic in the mornings around the area!


The Shay has been great at responding to all our concerns and needs. Management is friendly and engaging. We both throughly enjoy living here!


Really love The Shay, the amenities and location. Would give 5 stars if I didn't hear upstairs neighbors o he train so often. Maintenance staff is great as well as the front office!


By far the best apartment complex in Nashville if you have a dog! Huge dog park, indoor dog park, walking paths and an amazing community to be around! :)


I really love how nice and clean the building is. The people are very friendly. The office used to be extremely friendly. They're still nice, but it's hard to be relatable when there's so much turnover that you hardly recognize people.

Joseph D.
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